Refund Policy
At RegisterYourFirm, we strive to ensure that our customers are satisfied with our professional services. Please read the following refund policy carefully.
1. Professional Fee Refunds
A full refund of professional fees is applicable if the customer cancels the order before any drafting or documentation work has been initiated by our team. If work has already commenced (e.g., DSC applied, Name Reservation filed, or Agreement Drafted), only a partial refund may be issued after deducting the cost of administrative work performed.
2. Non-Refundable Statutory Fees
Government fees, stamp duties, and statutory charges are strictly non-refundable under any circumstances once they have been paid into the government treasury or used for purchasing stamps/e-signatures. These payments are not held by RegisterYourFirm.
3. Rejection by Government
If an application is rejected by the government authority due to policy changes or other discretionary reasons, our professional fee refund will be evaluated based on the effort expended. We will always attempt to re-file or rectify objections at no extra professional cost where possible.
4. Refund Process
To request a refund, please email info@registeryourfirm.com with your order details and reason for cancellation. Approved refunds will be processed within 7-10 working days through the original payment method.