Question 1

What is the general process for any service at RegisterYourFirm?

Accepted Answer

The process typically involves: 1. Consultation, 2. Documentation collection, 3. Drafting/Filing by our experts, 4. Government processing, and 5. Delivery of final certificate/documents.

Question 2

How can I track the progress of my application?

Accepted Answer

You can track your real-time status through our user dashboard. We also send automated updates via WhatsApp and Email at every major milestone.

Question 3

What are your support hours?

Accepted Answer

Our experts are available from 10:00 AM to 7:00 PM (Monday to Saturday). However, you can raise tickets or send WhatsApp messages 24/7, which are addressed within 2 business hours.

Question 4

What is your refund policy?

Accepted Answer

If you cancel before we start processing your documents, we offer a full refund. Once work has commenced (drafting or filing), we offer a partial refund of our professional fees. Government fees and stamp duty already paid to authorities are non-refundable.

Question 5

Are my documents safe with you?

Accepted Answer

Yes, we use secure AWS servers with 256-bit encryption. Your documents are strictly confidential and are only used for the specified government filings.

Question 6

What payment methods do you accept?

Accepted Answer

We accept all major credit/debit cards, UPI, Net Banking, and popular wallets via our secure payment gateway.

Question 7

What is the difference between Professional Fees and Government Fees / Stamp Duty?

Accepted Answer

This professional fee is all inclusive with no surprise bills from us. Government fee and stamp duty are separate; only what the government and stamp authorities will charge will be extra, which we convey transparently upfront.

Question 8

Can I modify my application after it's been filed?

Accepted Answer

Modifications after filing depend on the government portal's rules. Some services allow 'corrections' for an additional fee, while others require a new application. We guide you based on the specific situation.

Question 9

Do you offer discounts for multiple services?

Accepted Answer

Yes, we have 'Startup Bundles' that combine company registration, GST, and trademark at a significantly discounted rate.

Question 10

Do I need to visit your office or any government office?

Accepted Answer

No, all our services are 100% digital. We handle everything online, so you can register your business from the comfort of your home.

Question 11

How do you communicate with clients?

Accepted Answer

We primarily communicate via Dashboard notifications, WhatsApp, and Email to ensure a clear paper trail and fast response.

Question 12

What is the success rate of applications filed through you?

Accepted Answer

We maintain a 99% success rate by conducting thorough pre-filing document audits to identify and fix potential issues before they reach government officials.

Question 13

What happens if the government rejects my application?

Accepted Answer

In case of rejection, we analyze the 'reasons for rejection' and help you re-file with the necessary corrections. Professional re-filing is often free for the first attempt.

Question 14

Who are the experts handling my case?

Accepted Answer

Your case is handled by experienced Chartered Accountants, Company Secretaries, and Trademark Attorneys, depending on the service selected.

Question 15

How do I cancel my order?

Accepted Answer

You can request a cancellation directly from your dashboard or by emailing info@registeryourfirm.com with your order ID.

Question 16

Am I eligible for any government startup schemes?

Accepted Answer

We evaluate your business profile and guide you on eligibility for Startup India recognition, MSME benefits, and other tax exemptions.

Question 17

Do you handle international clients wanting to business in India?

Accepted Answer

Yes, we specialize in FDI compliance and help foreign nationals/entities set up their presence in India through subsidiaries or LLPs.

Question 18

In what languages is support available?

Accepted Answer

Our team currently supports English, Hindi, and several regional languages to ensure clear communication.

Question 19

Do I get hard copies of my registration certificates?

Accepted Answer

Most government certificates are now digital only (e-certificates). We provide high-resolution digital copies. Hard copies can be requested for a nominal printing and shipping fee.

Question 20

Is PAN/TAN registration included in company incorporation?

Accepted Answer

Yes, for Private Limited and LLP registrations, the PAN and TAN are typically included in the combined government filing form.

Question 21

What is Startup India registration?

Accepted Answer

It's a government initiative to promote startups, offering benefits like 3 years of tax holidays and easier compliance. We help you obtain the DPIIT recognition.

Question 22

What are the mandatory GST thresholds?

Accepted Answer

Currently, ₹40 Lakhs for goods and ₹20 Lakhs for services in most states. However, e-commerce and interstate sellers need it regardless of turnover.

Question 23

When can I legally start using the ® symbol?

Accepted Answer

Only after you receive the final Trademark Registration Certificate. Using it before that is a legal offense.

Question 24

Which businesses require an annual audit?

Accepted Answer

All Private Limited companies require a mandatory audit. LLPs require it only if turnover > ₹40L or contribution > ₹25L.

Question 25

Can you help in closing a business?

Accepted Answer

Yes, we provide 'Strike Off' services for companies and LLPs that want to legally close their operations and remove their names from government records.

Question 26

How do I change directors in my company?

Accepted Answer

Directors can be added or removed by passing a board resolution and filing the necessary forms (like DIR-12) with the ROC, which we handle for you.

Question 27

Can I change my registered office address later?

Accepted Answer

Yes, you can change it within the same city or move it to a different state. Each involves a specific set of board resolutions and ROC filings.

Question 28

Do you provide reminders for upcoming compliance dates?

Accepted Answer

Absolutely. Our 'Compliance Calendar' tool and automated email alerts ensure you never miss a flip or filing deadline.

Question 29

Can I access my documents on a mobile phone?

Accepted Answer

Yes, our portal is mobile-optimized, and you can view/download all your filed documents and certificates on any device.

Question 30

What is your data privacy policy?

Accepted Answer

We never share your data with third-party marketers. Your information is strictly used for the legal purpose for which you hired us.

Common Questions

Frequently Asked Questions

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